Refund Policy for BD Beauty’s Brand

Effective Date: [05.11.24]

At BD Beauty’s Brand, we strive to provide quality products and customer satisfaction. However, if you are not entirely satisfied with your purchase, we’re here to help.

1. Returns

• Eligibility: To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received. Proof of purchase is required.
• Return Period: You have [Insert Number] days from the date of delivery to initiate a return.
• Non-Returnable Items: Certain items, including [mention specific items, such as intimate wear, sale items, or gift cards], are not eligible for returns.

2. Refunds

• Processing: Once we receive and inspect your returned item, we will notify you of the status of your refund. If approved, the refund will be processed to your original payment method within [Insert Number] business days.
• Partial Refunds: In certain cases, only partial refunds may be granted, such as for items that show signs of wear or are missing parts not due to our error.

3. Exchanges

If you received a defective or damaged item, we are happy to replace it. Please contact us at [Your Contact Email] with details, including a photo of the defect, within [Insert Number] days of receiving your order.

4. Return Shipping

• Responsibility: You are responsible for paying the shipping costs for returning your item unless the return is due to our error (e.g., defective or incorrect item). Shipping costs are non-refundable.
• Tracking: We recommend using a trackable shipping service for your return, as we cannot guarantee that we will receive your returned item without tracking.

5. Late or Missing Refunds

If you haven’t received a refund within the expected timeframe:

1. Check with your bank or credit card provider.
2. Contact us at Email: tahminasultanarita@gmail.com for assistance.